Customer Service

PRIVACY POLICY: Jack's Surfboards will always respect the privacy of our customers. We want to give the best customer service possible. The only information we collect is the information given when an order is placed. At no time will we sell or share that information with any other company. The information obtained from registration on-line is used to save you time in the future and /or receive occasional e-mails. These e-mails provide you with information regarding the products you purchased, upcoming sales, and specials. You can opt out of e-mails at any time. You may do so by clicking on the unsubscribe link included in each e-mail, or by clicking here unsubsribe@jackssurfboards.com. Any teen under 18 years of age must have parent or guardian’s permission before providing any personal information. All online contests are open only to U.S. residents who are 13 years of age or older. When placing on order, we will need the following information. Name, address, e-mail address, phone number, shipping address and credit card information. If you have any questions concerning our privacy policy, please e-mail us at Email Customer Service Jack's Surfboards strives to provide children with as much customer service as possible without violating their privacy rights. For their protection, Jack's Surfboards asks that anyone 13 or younger not attempt to register with Jack's Surfboards or otherwise provide Jack's Surfboards with any personal information without the consent of a parent or legal guardian.