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Shipping Information

Free Standard Shipping* USPS Priority FedEx Home Delivery FedEx Express FedEx 2-Day FedEx Overnight
Most orders have a 2-3 day processing time before they ship (See below for processing info)
Arrives 5-9 business days Arrives 2-3 business days Arrives 2-5 business days Arrives 3 business days Arrives 2 business days Arrives 1 business day


Free Standard Shipping for orders over $75*

Orders over $150 upgraded to free Fed-Ex Home Delivery Shipping

We offer free standard shipping on orders over $75 shipping within the contiguous United States. (Excludes Hawaii and Alaska and all off-shore United States territories and possessions, which include American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the United States Virgin Islands.

Free Shipping excludes surfboards, indo boards, body boards, snow boards, complete skateboards and some surfboard travel bags.

Taxes do not count toward the free shipping total.

Items are shipped from our Southern California warehouse during regular business hours, Mon-Fri 9am-5pm. Our shipping methods and costs vary according to an items total weight.

All online orders are pulled directly from one our store locations throughout Orange County, CA and in some cases the items will come directly from the manufacturer.
Because of this, most orders have a 2-3 day Processing Time (excluding Weekends & Holidays) before they will ship.

If Items are out of stock you will notified by our Customer Service Department.

FedEx does not ship to PO Boxes, APO's and FPO's

Orders over $150 will require a signature upon delivery.


In-Store Pickup

We offer In-Store Pickup as an option for our customers local to Southern California. Upon checkout you may select which store you'd like to pick up your order. Typically within 2-3 business days you will receive a phone call when the order is ready to pick up. Bring a copy of your order and a photo ID to the store to pick up your order. Orders will be held for 7 days. If not picked up after 7 days, the order will be sent back to our warehouse.

For more information please contact Jack's Customer service at (714) 698-5777 Mon-Fri 9am-5pm or you can also email us at customer-service@jackssurfboards.com






FedEx Home Delivery

FedEx Home Delivery usually takes about 1-5 business days from shipping date.





FedEx Express Saver (3-Day)

FedEx Express Saver is a cost-saving alternative.

  • Delivery Times: By 4:30 p.m. in 3 business days to most areas (by 7 p.m. to residences).
  • Service Days: Monday-Friday, with Saturday service available in many areas for an additional charge.
  • Delivery Area: Available throughout all 50 states.
  • Exceptions: Delivery to some areas of Alaska in 4 business days, depending on destination ZIP code. For additional details about Alaska and Hawaii shipments, please see FedEx Alaska/Hawaii services.


FedEx 2Day

FedEx 2Day is a cost-saving alternative when packages don't need overnight speed.

  • Delivery Times: By 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences).
  • Service Days: Monday-Friday, with Saturday service available in many areas for an additional charge.
  • Delivery Area: Available throughout all 50 states.
  • Exceptions: Delivery to some areas of Alaska in 3 business days, depending on destination ZIP code. For additional details about Alaska and Hawaii shipments, please see FedEx Alaska/Hawaii services.


FedEx Standard Overnight

FedEx Standard Overnight provides an economical solution for next-business-day shipping with afternoon delivery.

  • Delivery Times: Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 to rural areas.
  • Service Days: Monday–Friday, with Saturday pickup available in many areas for an additional charge.
  • Delivery Area: Available throughout all 50 states (not available in all areas of Alaska and Hawaii).
  • Exceptions: Available from Hawaii in 1-2 business days. For additional details about Alaska and Hawaii shipments, please see FedEx Alaska/Hawaii services.

FedEx does NOT ship to PO Boxes, APO's FPO's. We will ship these packages with USPS Priority Mail.




USPS Priority Mail

With delivery in about 2 days and affordable prices, USPS Priority Mail service is a great choice for shipping packages and envelopes.

Features:

  • Delivery within 2 to 3 days in most cases
  • Includes USPS Tracking
  • Saturday delivery and residential delivery at no extra cost



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