Most orders ship within 24 hours from the date of purchase (excluding weekends and holidays). Holiday order processing may take 3-5 business days for special order items. Items are shipped from our Southern California warehouse during regular business hours, Mon-Fri 9am-5pm. Our shipping methods and costs vary according to an items total weight. Orders $50 and up will require a signature upon delivery. If items are out of stock you will be notified by our Customer Service department. Delivery of out of stock items can be expected in 1-5 business days from the order date. For more information please contact Jack's Customer Service at (714) 698-5777, Mon-Fri 9am-5pm.
"Shipping date" is NOT to be confused with the date an order is placed. When an order is placed, it must be processed before it can be shipped. This order processing takes between 1 and 3 days for most orders. Only when the order is fully processed does it ship from our warehouse. The shipping date is the date on which the completed order is SHIPPED from our warehouse, and NOT the date the order is placed.
We offer free shipping on orders shipping within the continental United States. This excludes Surfboards, Indo Boards, Body Boards, Snow Boards, and some Surfboard Travel Bags.
FedEx Home Delivery usually takes about 1-5 business days from shipping date.
FedEx Express Saver is a cost-saving alternative.
FedEx 2Day is a cost-saving alternative when packages don't need overnight speed.
FedEx Standard Overnight provides an economical solution for next-business-day shipping with afternoon delivery.
FedEx does NOT ship to PO Boxes, APO's FPO's. We will ship these packages with USPS Priority Mail.
With delivery in about 2 days and affordable prices, USPS Priority Mail service is a great choice for shipping packages and envelopes.